Refund policy

All Sales Are Final

At Her Strength LLC, we aim to offer you the best quality products, and all sales made through our website Her Strength LLC are final. Please choose your products carefully, as we do not offer refunds or exchanges once an order has been placed.

No Refunds for Items Lost During Transit

We understand the frustration that comes with the rare event of items being lost during transit. While Her Strength LLC ensures that your items are adequately packed and dispatched for shipment, we emphasize that we cannot offer refunds for items lost during transit. We entrust our delivery partners with your purchases, and the responsibility for safe delivery rests with them post-dispatch.

Replacement for Lost Items

If your purchased item is lost during shipment, Her Strength LLC is ready to help address the situation. We will initiate an investigation and facilitate a claim with the postal service. Upon confirmation of the claim, we may replace the lost item with another item of equal value from our existing catalog, subject to availability. Please note that replacement is solely at the discretion of Her Strength LLC and will only be considered once all avenues with the postal service have been exhausted.

Claim Process

To initiate a claim for a lost item, please contact us within 7 days of the expected delivery date. You will need to provide:

Order number

Proof of purchase

Description of the missing item

Any additional information requested by us.

We will assist you through the process and keep you updated on the status of your claim.

Other Conditions

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

By making a purchase with Her Strength LLC, you agree to adhere to our Refund Policy and acknowledge the conditions stated therein. We appreciate your understanding and look forward to serving you.